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Privacy Policy

Northside Hospital Website Privacy Policy

Effective Date: 6/16/2021

Northside Hospital, Inc. (“Northside”, “we”, “our”, “us”) knows you care about your privacy and the protection of your personal information and we are committed to providing the necessary protection to your online privacy.

This Privacy Policy (“Privacy Policy”) describes the types of information we may collect from you or that you may provide when you visit northside.com and any other website that links to this Privacy Policy (the “Site”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. Please read on to learn about our collection and use of your personal information and how we protect your privacy. By using or accessing the Site in any manner, you acknowledge and agree that you accept the practices and policies outlined in this Privacy Policy, and you agree that we may collect, use and share your personal information as described herein.

Information Collection

We may collect the following kinds of information when you use the Site:

Information You Provide To Us. We collect information you provide directly to us through the Site. For example, we collect information when you use or register for the Site, subscribe to notifications, register for an event, make a donation, apply for a job, or transact or otherwise communicate with us through the Site.  This information may include personal information such as contact information (e.g., your first and last name, email address, home address, telephone number or date of birth), job application information, and billing information (e.g., payment card details).We may combine such information with information we already have about you.

Information We Collect Automatically. Northside may automatically collect certain information when you access or use the Site. This information may include location information, IP address, device identifier, browser type, domain name, operating system, information about your use of the Site, internet service provider, pages that you visit before and after using the Site, the date and time of your visit, information about the links you click and pages you view within the Site, and other standard server log information. We may use various tools such as cookies web beacons and other online tracking technologies to collect this information. We may combine certain automatically-collected information with other information we obtain about you, which may include information we obtain from third parties.

In addition to logging information about your visit, we may use various tracking mechanisms such as cookies, web beacons (also known as tracking pixels), and embedded scripts (collectively, “Tracking Technologies”) to automatically collect information about interactions with our Site or e-mails.

  1. Cookies are small data files that a web browser places on your computer. The use of cookies is a common practice on many websites. We may place cookies on your computer to allow us to recognize you on the Site during future visits, to measure web traffic, to offer you certain products or services, or to customize your visit. Your Internet browser may include settings that permit you to block cookies or to be notified when cookies are placed.

  2. Web Beacons (also called “tracking pixels”) are small graphic images, also known as “Internet tags” or “clear gifs” that are embedded in web pages and e-mail messages. Web beacons may be used for various purposes, such as to count the number of visitors to the Site, to monitor how users navigate the Site, or to verify how many articles or links were actually viewed.

  3. Embedded Scripts are designed to collect information about your interactions with the Site. These scripts are temporarily downloaded onto your computer from our web server, or the server of a third party with whom we work.

Regular cookies generally may be disabled or removed using tools available as part of most commercial browsers. In some instances, a browser may include settings that allow you to preemptively block cookies from being placed on your computer. Please be aware that if you disable or remove cookies and similar technologies, some parts of the Site may not work properly. Also, if you revisit the Site from a different computer or using a different browser, you may not be able to limit browser-based tracking technologies in the same way. Some web browsers may have settings that allow you to transmit “do-not-track” signals to websites. Like many websites, this Site does not take action in response to these signals. To learn more about “Do Not Track” signals, visit allaboutdnt.com. Please note that we or third parties may collect personal information about your online activities over time and across different devices and online properties when you use the Site.

Information from Other Sources. We also may obtain information about you from other sources, such as other non-profit organizations, and combine this information with the information we collect about you. The Site may include functionality that allows certain kinds of interactions between the Site and other websites, platforms, tools, applications, or services including access or display of third-party content via the Site. The use of such features may involve the operators of these other services providing personal information to us (e.g., when you register with MyOneChart, make a donation, or submit a job application). In addition, you may be able to access our Site, your account, and/or the Site’s content via a third-party platform, website, app, or other service; that third party may collect personal information and other data about you, and may provide some or all of it to us (e.g., a service provider may process your payment and then inform us that you paid your bill). We are not responsible for the privacy statements or practices of third parties or on any other websites or online services that we do not control. You should review their privacy policies before using such services in connection with our Site.

How We May Use Your Information

We use information about you to operate the Site and to deliver the content and services you request. In addition, we may use information about you for other lawful purposes, including to:

  • Facilitate, manage, personalize and improve your online experience;
  • Respond to your comments, questions and requests, provide customer service, send you informational notices, and contact you if we need to obtain or provide additional information;
  • Conduct research and analysis, including focus groups and surveys about current services or of potential new services;
  • Prevent and address fraud, breach of policies or terms, and threats or harm; and
  • Operate, provide, improve, and maintain our Site and the services we provide, to develop new products and services, to personalize and display content for you, and for other administrative and internal business purposes.

How We May Share Information

We may permit our agents, vendors, consultants, and other service providers to access information collected through the Site to carry out work on our behalf. We also may share your information to perform statistical analysis, send you e-mail or postal mail, or provide customer support.

We also may share your information in connection with, or during negotiations of, any proposed or actual merger, purchase, sale, or any other type of acquisition or business combination of all or any portion of our assets, or any transfer of all or a portion of our business to another company. We reserve the right to transfer any information we obtain through the Site in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, reorganization, or liquidation).

Additionally, we may disclose personal information when required by subpoena, search warrant, or other legal processes; in response to activities that are unlawful or a violation of our rules for use of the Site; or to protect and defend our rights or property.

Links to Other Websites

The Site may include hyperlinks to other websites, online locations, platforms, or services that are not owned or operated by Northside. This Privacy Policy does not apply to those websites, which may have their own privacy policies or notices that you should review to understand how they may collect, use, disclose, or otherwise process your personal information. Northside is not responsible for the content or privacy practices of any linked websites that it does not control. The Site also may provide links to other websites operated by Northside and/or our subsidiaries, brands, or affiliates, but that are not subject to this Privacy Policy. We encourage you to review the privacy policies posted on all linked websites.

Analytics Services, Advertising, and Online Tracking

We and our vendors may use first-party cookies or other first-party identifiers as well as third-party cookies or other third-party identifiers to deliver advertisements, create a profile of you, measure your interests, detect your demographics, detect your location, and personalize content. We may engage and work with third parties to serve advertisements on our behalf on the Site or on other websites, and to provide analytics services about use of the Site and performance of our ads and content on other websites. In addition, we may participate in online advertising networks and exchanges that display relevant advertisements to visitors, both on the Site and on other websites, based on the visitors’ interests as reflected by their browsing habits.

We may use certain web analytics services, including Google Analytics, to help us understand and analyze how visitors use the Site and to serve ads on our behalf across the Internet. We’ve implemented Google Analytics Advertising Features such as remarketing with analytics, interest-based advertising, demographics and interests reporting, user segment analysis, and impression reporting. For more information on how Google Analytics uses data collected through the Site, visit policies.google.com/technologies/partner-sites. You may also be able to opt out of Google Analytics by visiting tools.google.com/dlpage/gaoptout/.

Educational and Informational Purposes

All health and health-related information contained within our Site is intended to be general in nature and should not be used as a substitute for a visit with a health care professional. The information contained on the Site is intended to offer only a general basis for individuals to discuss their medical condition with their health care provider and not intended to establish any professional provider to patient relationship; and is not a substitute for the professional advice and consultation that would be obtained in a visit or call to a health care professional. Your health care provider should be consulted regarding matters concerning the medical condition, treatment and needs of you and your family.

We do not provide any assurances as to the accuracy or completeness of the information available at or through this Site, which is solely provided for the convenience of the Site user and should not be considered medical advice.

Any provider-referral information is provided by the health care professional. We do not provide any assurances as to the accuracy or completeness of the information available at or through this Site. Some of the health care professionals performing services at Northside are independent contractors and not hospital agents or employees. Independent contractors are responsible for their own actions and the hospital shall not be liable for their acts or omissions.

Features Provided by Social Media Platforms/Other Parties

We have a presence on various social media platforms, such as Facebook, Instagram, and YouTube. We may receive from them information related to our presence on the respective social media platform(s) when you choose to visit us on those sites or to communicate with us. We may provide interfaces or links on the Site to facilitate your sending a communication from the Site through another party’s services, for example, to share content from the Site on Facebook or other social media platforms. We also may enable access to other services or display content provided by other parties via the Site (e.g., the MyOneChart service). In some cases, this content is being served or published by another party, and that party may be collecting data from you in connection with the content. These other parties may collect and retain personal information used or provided in any such communications or other activities. Please note that these other parties’ data practices are not subject to this Privacy Policy. You should review their privacy policies before using such services in connection with our Site.

Data Security

We take reasonable measures to help protect personal information collected through the Site from loss, theft, misuse, and other unauthorized access, disclosure, alteration, or destruction. Nevertheless, transmission via the Internet is not completely secure and we cannot guarantee the security of your information collected through our Site.

Information for Users Outside the United States

If you are located outside of the United States, please be aware that information we collect, including personal information, will be transferred to, and processed in, the United States. The data protection laws in the United States may differ from those of the country in which you are located. By using the Site or providing us with any information, you consent to the transfer to and processing of your personal information in the United States as set forth in this Privacy Policy.

Children’s Privacy

The Site is intended for a general audience and is not directed or targeted to children under the age of thirteen (13). We do not knowingly collect personal information from children under 13. IF YOU ARE UNDER 13, PLEASE DO NOT SUBMIT ANY INFORMATION TO US.

Changes to this Policy

We reserve the right to change this Privacy Policy at our discretion. We will indicate such changes by updating the “Effective Date” at the top of this Privacy Policy. We encourage you to periodically review this Privacy Policy; your continued use of this Site after any update to this Privacy Policy will constitute your acceptance of the changes.

Contact Information

If you have any questions regarding the website and social media privacy policies, please contact Northside Hospital Marketing & Communications at media@northside.com.

Click here for HIPAA Notice of Privacy Practices and contact information for the privacy officer.

Northside Hospital Website Terms of Use

Last Updated: 6/16/2021

Thank you for using the web site located at Northside.com ("Site"), which is owned and provided by Northside Hospital, Inc. (“NHI,” “we,” “us,” and “our”). The term “Site” also includes any other web site provided by NHI or its affiliates and subsidiaries (all of the foregoing collectively, “Northside”) that links to these Terms of Use (“Terms”), as well as any additional or different terms and/or conditions that may apply to your use of the Site or to a service or product offered via the Site (in each such instance and collectively, “Additional Terms”).  Please read these Terms carefully before accessing or participating in any Site  or other online platform or service available on or through the Sites.

By using and accessing the Sites, you acknowledge that you have read the Terms and agree to be bound by and comply with them. Northside may revise and update these Terms at any time. Accordingly, we suggest that you check the Site periodically for any such updates. Your continued usage of the Site after such updates means you accept those updates. If you do not agree to these Terms, please do not access or use the Sites. 

Medical Disclaimer

If you are experiencing a medical emergency, you should not rely on any information on the Site and should seek appropriate emergency medical assistance, such as calling “911”. You should always talk to your healthcare professionals for diagnosis and treatment, including information regarding which drugs or treatment may be appropriate for you. Statements made by any persons on these Sites are not intended to substitute for discussion or evaluation with your healthcare professional or provide any guarantee as to outcomes. The information and content provided on or accessed through this Site are intended for general, noncommercial informational purposes only, and do not constitute the practice of medical or any other professional judgment, advice, diagnosis or treatment, and should not be considered or used as a substitute for the independent professional judgment, advice, diagnosis or treatment of a duly licensed and qualified healthcare provider.  The use of this Site does not create a physician-patient relationship and does not obligated Northside to follow-up or contact users of the Site.

The Sites are intended for a United States audience. If you live outside the United States, you may see information on the Sites about products or therapies that are not authorized in your country.

Proper Use of This Site

The Site and its content are provided by Northside solely to users over the age of 18. This website is not directed for use by children under the age of 18. Users under the age of 18 should get the assistance of a parent or guardian to use this site.   

Restrictions on Use

You agree that you will not:

  • copy, reproduce, alter, modify, create derivative works from, or publicly display any content, including without limitation any trademarks or service marks, without prior written permission from Northside or the applicable third party licensor;
  • Upload or transmit any communications or content of any type that may infringe or violate any rights of any party
  • Use this Site for any purpose in violation of local, state, national or international laws
  • Use this Site as a means to distribute advertising or other unsolicited material to any third party
  • Post or transmit material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful or embarrassing to any other person or entity
  • Attempt to disable, "hack" or otherwise interfere with the proper functioning of this Site
  • Interfere with the operation of the Site, or, restrict, disrupt or inhibit any other user from using and enjoying the Sites and services;
  • Post or otherwise transmit any information or software that contains a virus, worm, time bomb, Trojan horse, or other harmful or disruptive component that may compromise the security of the Site; or
  • Access or attempt to access any portion of the Sites to which you have not been explicitly granted access;

Such conduct is unacceptable and may result in the termination of your use of the Site. If you use any part of the Site requiring secure access, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Intellectual Property

The Sites and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) (collectively, “Content”) are owned by Northside, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

All trademarks, service marks and logos or copyrights displayed and used on these Sites are the property of their respective owners. Nothing on the Sites should be construed as granting any right or license to use any trademark without the written permission of its owner. Any other use of the materials is strictly prohibited without the prior written permission of Northside and the permission of the applicable rights holder(s). The content and design of the Site is protected by U.S. and international copyright laws. You may not copy, reproduce, republish, upload, post, display, transmit or frame any of these materials without prior written consent from the copyright owners, except that you may view, download, display and print a single copy of these materials on a single computer for personal, noncommercial use only, so long as: you do not alter or modify the materials in any way; you include all applicable notices and disclaimers (including copyright notices); and you do not use the materials in a way that suggests an association with Northside.

User Generated Content

Northside may now, or in the future, offer users of the Sites the opportunity to create, build, post, upload, display, publish, distribute, transmit, broadcast, or otherwise make available on or submit through the Site, or on or in response to our pages or posts on any third-party platforms or in connection with any of our promotions by any media or manner, or otherwise submit to us (e.g., on our Facebook or other social media pages, in response to our tweets, through a sweepstakes or contest, or by otherwise sending it to us) (collectively, “submit”) messages, text, illustrations, files, images, graphics, photos, comments, responses, sounds, music, videos, information, content, ratings, reviews, data, questions, suggestions, personally identifiable information, or other information or materials and the ideas contained therein (collectively, but excluding Content included therein, “UGC”). Except to the extent of the rights and license you grant in these Terms of Use and, subject to any applicable Additional Terms, you retain whatever legally cognizable right, title, and interest that you have in your UGC.

Any UGC you submit to will be considered non-confidential and non-proprietary. Except as otherwise described in any applicable Additional Terms (such as a promotion’s official rules), which specifically govern the submission of your UGC, or in our Privacy Policy, you hereby grant Northside and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, publish, disclose, distribute, make derivative works of, and otherwise use and exploit in any manner whatsoever, all or any portion of your UGC (and derivative works thereof) for any purpose and to advertise, market, and promote the same.

Each time you submit any UGC, you represent and warrant that: (a) you own or control all rights in and to the UGC you submit and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns; (ii) the UGC will not violate these Terms of User or any applicable Additional Terms; and (iii) the UGC does not and, as to Northside’s permitted uses and exploitation set forth in these Terms of Use, will not infringe any intellectual property or other right of any third-party. 

Links to Third Party Websites

The Site may display, include, or make available content, data, information, applications, or materials from third parties or provide links to certain third-party content that is not owned, controlled, or operated by Northside but may display Northside trademarks ("Third Party Site," "Third Party Sites"). These links are available for your convenience and are intended only to enable access to these Third Party Sites and for no other purpose.

Northside does not warrant or make any representation about the substance, quality, functionality, accuracy, fitness for a particular purpose, merchantability or any other representation about any Third Party Site or its content. A link to a Third Party Site on the Northside Site does not constitute sponsorship, endorsement, approval or responsibility for any Third Party Site. Northside  makes no representation or warranty as to any products or services offered on any Third Party Site. The conditions of use and privacy policy of any Third Party Site may differ substantially from the conditions of use and legal notices that apply to your use of the Site. Please review the conditions of use for all Third Party Sites for more information about the terms and conditions that apply to your use of Third Party Sites.

Limitation of Liability

THE USE OF THE SITE IS ENTIRELY AT YOUR OWN RISK, AND IN NO EVENT WILL NORTHSIDE  BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ANY OTHER MONETARY OR OTHER DAMAGES, FEES, FINES, PENALTIES, OR LIABILITIES ARISING OUT OF OR RELATING IN ANY WAY TO : (I) OUR SITE; (II) THESE TERMS; (III) ANY BREACH OF THESE TERMS BY YOU OR A THIRD PARTY; (IV) USE OF THE SITE, CONTENT, UGC, TOOLS, OR SERVICES WE OR ANY THIRD PARTY PROVIDES THROUGH THE SITE INCLUDING ANY DECISION MADE OR ACTION TAKEN BY YOU OR ANYONE ELSE IN RELIANCE UPON THE INFORMATION OR CONTENT CONTAINED ON OR ACCESSED THROUGH THIS SITE; OR (V) THE INTERACTION BETWEEN OUR SITE AND ANY THIRD-PARTY SERVICE BY A TOOL OR SERVICE ON OUR SITE. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SERVICE IS TO STOP USING THE SERVICE. THESE LIMITATIONS AND EXCLUSIONS APPLY WITHOUT REGARD TO WHETHER THE DAMAGES ARISE FROM BREACH OF CONTRACT, BREACH OF WARRANTY, STRICT LIABILITY, TORT, NEGLIGENCE, OR ANY OTHER CAUSE OF ACTION, TO THE MAXIMUM EXTENT SUCH EXCLUSION AND LIMITATIONS ARE NOT PROHIBITED BY APPLICABLE LAW. To the maximum extent permitted by applicable law, you hereby release, and waive all claims against Northsides, its affiliates and subsidiaries from any and all liability for any and all claims, suits, damages, fines, penalties, costs, expenses (including costs and attorneys’ fees) or other losses of any kind or nature (“Loss”), arising out of or in any way connected with you access to or use or disclosure of the Site or its content, whether or not Northside has been advised of the possibility of such Loss. 

Disclaimers

AS PERMITTED BY APPLICABLE LAW, YOUR ACCESS TO AND USE OF THE SITE IS AT YOUR SOLE RISK AND THE SITE IS PROVIDED ON AN “AS IS”, “AS AVAILABLE”, AND “WITH ALL FAULTS” BASIS. EXCEPT AS SPECIFICALLY PROVIDED HEREIN, OR AS OTHERWISE REQUIRED BY APPLICABLE LAW, THE NORTHSIDE PARTIES MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH OR OTHERWISE RELATED TO THE SITE, INCLUDING THE CONTENT OR UGC, OR FOR ANY PRODUCTS OR SERVICES OR HYPERTEXT LINKS TO THIRD PARTIES OR FOR ANY BREACH OF SECURITY ASSOCIATED WITH THE TRANSMISSION OF SENSITIVE INFORMATION THROUGH THE SITE OR ANY LINKED SERVICE. FURTHER, WE EXPRESSLY DISCLAIM ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ACCURACY. WE DO NOT WARRANT THAT THE FUNCTIONALITY OF THE SITE OR ANY MATERIALS OR CONTENT CONTAINED THEREIN, WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE IS FREE OF VIRUSES, MALICIOUS SOFTWARE, OR OTHER HARMFUL COMPONENTS.

YOU ACKNOWLEDGE AND AGREE THAT ANY TRANSMISSION TO AND FROM THIS SITE IS NOT CONFIDENTIAL AND YOUR COMMUNICATIONS OR PERSONAL INFORMATION MAY BE READ OR INTERCEPTED BY OTHERS. YOU FURTHER ACKNOWLEDGE AND AGREE THAT BY SUBMITTING COMMUNICATIONS OR OTHER CONTENT TO US AND/OR BY POSTING INFORMATION ON THE SITE, NO CONFIDENTIAL, FIDUCIARY, CONTRACTUALLY IMPLIED, OR OTHER RELATIONSHIP IS CREATED BETWEEN YOU AND NORTHSIDE.

Indemnification

You agree to defend, indemnify, and hold harmless the Northside Parties from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees and costs) arising out of or in connection with any of the following: (i) your breach or alleged breach of these Terms; (ii) your use of the Site; (iii) your violation of any laws, rules, regulations, codes, statutes, ordinances, or orders of any governmental or quasi-governmental authorities; (iv) your violation of the rights of any third party, including any intellectual property, publicity, confidentiality, property, or privacy right; or (v) any misrepresentation made by you. 

International Issues

This Site and the information and content provided on or accessed through this Site are intended for use within the United States of America (“USA”). Use of this Site and the services described on this Site may be subject to additional laws and regulations or otherwise prohibited or restricted in countries outside the USA. If you use or access this Site from outside the USA, you do so at your own risk and are fully responsible for complying with the laws and regulations of the territory from which you access or use this Site. It is your responsibility to comply with local, state, federal and international laws applicable to his or her use of this Site and the information and content provided on or accessed through this Site.

Electronic Contracting

You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You agree that any time you electronically transact, agree, or consent via the Site it is intended to be an electronic signature which binds you as if you had signed on paper. You agree that your use of the Site, other than to read the Terms (or Additional Terms) and Privacy Policy, constitutes agreement to the Terms, and any applicable Additional Terms, then posted without further action by you.

Updates to these Terms

Northside reserves the right to update or modify these Terms at any time without notice. Updates and modifications will be effective upon our posting the modified Terms on the Site, as reflected by the “Last Updated” date at the top of this page. Your continued use of the Site constitutes your agreement to be bound by these Terms.

Termination; Survival

We may suspend or terminate your access to the Site, in whole or in part, at any time, without notice, for any reason, and without any obligation to you or any third party. Any suspension or termination will not affect your obligations to Northside under these Terms or any applicable Additional Terms. Upon suspension or termination of your access to the Site, or upon notice from Northside, all rights granted to you under these Terms or any Additional Terms will cease immediately, and you agree that you will immediately discontinue use of the Site. The provisions of these Terms and any applicable Additional Terms which by their nature should survive your suspension or termination will survive, including the rights and licenses you grant to Northside in these Terms as well as the indemnities, releases, disclaimers, and limitations on liability and the provisions regarding jurisdiction, choice of law, no class action, jury waiver, and mandatory arbitration.

Miscellaneous

These Terms and any applicable Additional Terms will be governed by and construed in accordance with the laws of the laws of the State of Georgia, United States of America, and resolved in the courts of the State of Georgia  in Atlanta, Fulton County, Georgia or in the U.S. District Court for the Northern District of Georgia, without regard to its conflicts of law provisions that might apply the laws of another jurisdiction.  Each of the parties hereto consents to the jurisdiction of such courts (and of the appropriate appellate courts) in any action or proceeding brought hereunder and waives any objection to venue laid therein. 

Because the Site is controlled, operated and provided by Northside from Georgia and is made available only for educational or informational purposes, you agree that Northside’s actions hereunder do not constitute “doing business” in any specific jurisdiction or soliciting business for Northside or any of its affiliates or subsidiaries or establishing “minimum contacts” in any state outside of Georgia.  Northside may assign its rights and obligations under these Terms and any applicable Additional Terms, in whole or in part, to any party at any time without any notice. These Terms and any applicable Additional Terms may not be assigned by you, and you may not delegate your duties under them, without the prior written consent of an officer of Northside. Unless otherwise specified, these Terms constitute the entire agreement between you and Northside. If any part of these Terms is held illegal or unenforceable, the remainder of the Terms shall be unaffected and shall continue to be fully valid, binding, and enforceable. The failure of Northside to act with respect to a breach by you or others does not waive Northside’s right to act with respect to subsequent or similar breaches. Northside’s failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing signed by an officer of Northside.

Contact Us

Questions regarding the website and social media policies may be directed to media@northside.com.

Click here for HIPAA Notice of Privacy Practices and contact information for the privacy officer.

Social Media Policy

Northside Hospital, Inc. (“Northside”, “we”, “our”, “us”) welcomes any comments, stories, and experiences you want to share on our social media sites — including but not limited to our blogs, Facebook, Instagram, Twitter, YouTube pages we maintain, and online story-sharing forums  (“Social Media Sites”). Before posting, please read this Social Media Policy (“Policy”).

Please understand that we cannot respond to every comment, and that information posted on any of our Social Media Sites should not be considered medical advice, diagnosis or treatment. If you have a question about your specific medical condition, you should contact your doctor or other qualified healthcare professional. If you are in the U.S. and experiencing a medical emergency, please call 911.

The opinions and or views expressed on our Social Media Sites represent the thoughts of individuals and online communities, and not those necessarily of Northside. Northside does not moderate comments, but we reserve the right to review, edit, and/or delete comments we deem are inappropriate, abusive or off topic or that contain foul language, spam or advertisements for commercial products. Northside also reserves the right to monitor, restrict, block, suspend, or discontinue your access to any of our Social Media Sites, at any time, with or without advance notice, and for any reason or no reason at all.

All links to other web sites found linked from our Social Media Sites are provided as a service, but such linkage does not constitute endorsement of those sites by Northside, which is not responsible for the content of any third party sites. Furthermore, Northside does not endorse any product, service, views, or content displayed on our Social Media Sites.

By submitting content to any of our Social Media Sites, you understand and acknowledge that this content is available to the public, and that other users on our Social Media Sites may use your posted content  beyond the control of Northside. You further understand and acknowledge that by posting content on any of our Social Media Sites, you are granting Northside the irrevocable right to reproduce, distribute, publish, edit, modify display your content, the right to create derivative works from your content, and use such content for any purpose. If you do not wish to grant Northside these rights in your content, please do not post, share, or otherwise submit your content on our Social Media Sites. We strongly discourage users from submitting any content on our Social Media Sites containing health information or personally identifying demographic information, such as address, telephone number, date of birth, medical record number or financial information.

Users are responsible for all content they submit to our Social Media Sites. You may not submit any material or content to our Social Media Sites that infringes any patent, trademark, copyright, or other proprietary rights of any party. You agree that you will not violate any local, state, federal and international laws and regulations, including those related to copyright and other intellectual property rights. You further agree that you will not submit any content that (i) is disruptive, threatening, abusive, profane, harassing, embarrassing, defamatory, libelous, obscene, hateful, or racially, ethnically or is otherwise objectionable as solely determined by Northside, (ii) contains any product or service advertisements or endorsements, or (iii) can be construed as political lobbying.

You expressly acknowledge that you assume all responsibility related to the security, privacy, and confidentiality risks inherent in sending any content over the internet or posting information on our Social Media Sites. By its very nature, a website and the internet cannot be absolutely protected against intentional or malicious intrusion attempts. Northside does not control the third-party sites and the internet over which you may choose to send confidential personal or health information or other content and, therefore, Northside does not warrant any safeguard against any such interceptions or compromises to your information. when posting any content on an internet site, you should think carefully about your own privacy in disclosing detailed or private information about yourself or others.

Neither Northside nor its content or service providers guarantee or warrant the Social Media Sites against errors, defects, delays, omissions, interruptions or losses, including losses of data, nor are any files downloaded from any of our Social Media Sites warranted or guaranteed to be free of viruses, bugs, worms, or other such destructive properties.

Northside may, without any liability to you, disclose your communications and activities with any of our Social Media Sites in response to lawful requests by governmental authorities, judicial orders, warrants or subpoenas, or for the protection of Northside rights.

This Policy may be updated at any time without notice, and each time you access our Social Media Sites, the new Policy will govern usage, effective upon posting. We suggests that you review the Policy, as well as the other website policies, at regular intervals. By continuing to use our Social Media Sites and post any content after the Policy is posted, you accept and agree to any and all such modifications to this Policy.

Contact Information

If you have any questions regarding the website and social media policies, please contact Northside Hospital Marketing & Communications at media@northside.com.

Click here for HIPAA Notice of Privacy Practices and contact information for the privacy officer.